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Thread: Emails back from AG

  1. #1
    Inactive Member Pressed_Flowers's Avatar
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    Question

    I emailed the company this morning asking about replacement parts and I got the auto response saying somebody would respond shortly. Yeah I sent that email before going to class at 12:30 It is now 9:01 and I still haven't heard back. How long does it usually take them to respond to emails?

    <font color="#051E50" size="1">[ September 08, 2005 08:59 PM: Message edited by: The Brightly Colored Moth ]</font>

  2. #2
    Inactive Member littledarling's Avatar
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    I emailed them atleast a month ago about something and haven't heard back yet... But the other couple of times it only took a day or two I think. I think you should expect it within a week or so though and if you get no response maybe ask again.

  3. #3
    Inactive Member Skittl1321's Avatar
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    I've sen two different emails about replacement parts. Both were sent in the morning. One was responded to in 6 hours the other in 9 hours.
    I did recieve the auto response immediatly

  4. #4
    Inactive Member dornroeschen's Avatar
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    I must have been really lucky then, because I emailed them about some typo on their Fun for Girls pages yesterday morning (about this time actually) and had a reply at 9pm my time that they'll check into it. I looked then at their webpage and they had it already corrected. Thought it was great that they reacted so fast.

  5. #5
    Inactive Member colettedenali's Avatar
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    You know, I checked out the facts page today and saw it had been fixed! I thought of you. [img]smile.gif[/img]

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