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September 8th, 2005, 11:59 PM
#1
Inactive Member
I emailed the company this morning asking about replacement parts and I got the auto response saying somebody would respond shortly. Yeah I sent that email before going to class at 12:30 It is now 9:01 and I still haven't heard back. How long does it usually take them to respond to emails?
<font color="#051E50" size="1">[ September 08, 2005 08:59 PM: Message edited by: The Brightly Colored Moth ]</font>
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September 9th, 2005, 12:03 AM
#2
Inactive Member
I emailed them atleast a month ago about something and haven't heard back yet... But the other couple of times it only took a day or two I think. I think you should expect it within a week or so though and if you get no response maybe ask again.
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September 9th, 2005, 01:08 AM
#3
Inactive Member
I've sen two different emails about replacement parts. Both were sent in the morning. One was responded to in 6 hours the other in 9 hours.
I did recieve the auto response immediatly
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September 9th, 2005, 04:28 AM
#4
Inactive Member
I must have been really lucky then, because I emailed them about some typo on their Fun for Girls pages yesterday morning (about this time actually) and had a reply at 9pm my time that they'll check into it. I looked then at their webpage and they had it already corrected. Thought it was great that they reacted so fast.
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September 9th, 2005, 05:53 AM
#5
Inactive Member
You know, I checked out the facts page today and saw it had been fixed! I thought of you. [img]smile.gif[/img]
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